07.18.2007

Design

Lessons from Facebook's Redesign Fiasco

Jared Spool analyzes Facebook's mini-feed fiasco and offers recommendations for keeping users happy after a redesign:

"It's clear, when dealing with social dynamics, users need a sense of control over how the system disseminates any personal information. While there is always a tension between keeping an interface simple and allowing for control over functionality, social systems seem to demand more on the control side. The defaults can still tend to be open, but users need easily accessible methods to restrict the visibility of content they want to remain private."

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